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In this article you will learn what to do when an employee’s direct deposit is not created. To know more, contact QuickBooks Customer Support.

Verify the employee’s direct deposit information.

To view and update the employee’s direct deposit bank account information, follow the steps given below:

  • From the QuickBooks Desktop Employees menu, choose Employee List.
  • Select the employee whose payroll information you want to change by double-clicking on his name.
  • Click on the Payroll Info tab.
  • Choose Direct Deposit.
  • Update the Routing No. and the Account No. fields and review.
  • Click on OK twice.
  • Please note: The employee’s bank account information in your QuickBooks Desktop is used by intuit to send the payroll when you created the payroll or paychecks. Make changes in the direct deposit information of the employee record will not have any effect on any paycheck created prior to the edit.

Create a check for the employee.

  • See the following options to pay to the employee:
  • By creating a regular check:
  • Choose Write Checks from the banking menu.
  • Enter the date according to the date on the original paycheck.
  • In Pay to the Order of, on the check choose the employee for whom you want to issue the check.
  • Enter the net amount of the direct deposit in the $(amount) field.
  • In the Account column on the expenses tab, choose Direct Deposit Liabilities. (If prompted to pay payroll liabilities choose cancel.)
  • At the top of the page, next to the Print icon check the Print Later box.
  • Click on Save & Close. It does not need to be transmitted to Intuit because it is a paper check.
  • Change the direct deposit paycheck into a manual paycheck for printing (This option is not allowed in QuickBooks Desktop payroll assisted as it may affect other accounts):
  • Select Banking
  • Choose Use Register.
  • Double-click on the direct deposit check.
  • Choose Paycheck Detail button.
  • On the upper right, uncheck the Direct Deposit option.
  • Click on OK.
  • Before printing the check, make sure that there is a dollar amount on the check.
  • Give the check to your employee.
  • Resend the employee’s check via Direct Deposit.
  • Void the rejected Direct Deposit paycheck.
  • Choose Employees to recreate the paycheck
  • Select Pay Employees
  • Run an Unscheduled Payroll.
  • To match the voided check enter the check date and pay period.
  • Make sure that you Use Direct Deposit in the upper right corner is checked in the preview paycheck window.
  • By entering hours, salary, and/or other payroll items recreate the check as it was before.
  • To record the check, choose Create.
  • Send the data of payroll to Direct Deposit.

Read the article further to learn how to track customer loans. To know more contact QuickBooks Customer Support.

The first step in the process of recording a loan for a customer is to make out the purpose for which the loan is taken:

Option 1:  If the loan is taken to close all open invoices

Step 1: To track the loan and its repayment create an account

  • Click on the Gear icon present at the top.
  • Select Chart of Accounts.
  • Select New from the upper left.
  • Set the Account Type.

Note:

  • If the loan is to be repaid within the current fiscal year create other current asset.
  • Create an Other Asset If the loan will be repaid after the current fiscal year create an Other Asset.
  • In the Detail Type drop-down choose loans to Others.
  • Add a name which can be recognized for eg: “Customer Loan-Lastname”.
  • Without entering an opening balance click on save and close.

Step 2: Create a journal entry

The opening balance of the loan will be established by the journal entry and create a credit in Accounts Receivable for that customer. To open invoices you can then apply the credit.

  • Click on the Plus icon (+)
  • Select Journal Entry.
  • Add the customer loan account on the first line in the Account field, and then the loan amount in the debit field.
  • Add the Accounts Receivable account on the second line in the Account field, and then the customer’s name in the Name field.
  • Click on Save and close.

 Option 2: Issue a multi-purpose loan to your customer

Step 1: To track the loan and its repayment create an account

  • Click on the Gear icon present at the top.
  • Select Chart of Accounts.
  • Select New from the upper left.
  • Set the Account Type.

Step 2: Issue a check for the loan

  • Click on the Plus icon (+) present at the top.
  • Select Checks.
  • For bank account, select the account which was used to fund the loan (Example: Checking or Money Market) for Bank Account.
  • Select the account which was used to track the loan as the off-setting account.
  • Enter the amount.
  • Click on Save and close.

Step 3: Record customer payments

  • Click on the Plus icon present at the top.
  • Select Bank Deposits.
  • Ensure that you select the appropriate Deposit to account.
  • Enter the following information in the Add funds to this deposit section:

Received from: the name of the Customer

Account: The loan account of the customer

Memo: Enter a memo which helps record-keeping

Pmt Method: Choose cash, check etc.

Ref #: the check number

Class: If you use Class tracking

Amount: the amount of the check

Select Save and close.

To know more on what to do when an employee’s direct deposit is not created in QuickBooks desktop, call on our QuickBooks customer support number. You can also write to us at support@qbooks247.com. For more information visit – www.qbooks247.com.

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