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Often, identical customer names that have similar transactions are added by company owners or accountants. Accountants accidentally add the same client in certain situations, and the books would show the same client name but with different transactions. This is going to cause uncertainty and confusion in the record books. The transaction will be permanently deleted by some accountants, and that will make the situation worse. This could affect the other transaction with similar customer information when you remove the transaction. The other transaction may also be removed in rare cases. So, you can merge customers in QuickBooks accounts to remedy this problem. We will explain the process in this article to merge customers In the QuickBooks.

In QuickBooks, why do you merge customers?

There is no other way to remedy the same problem with customer data yet. Hopefully, in its later versions, QuickBooks would add several other options. But right now, in QuickBooks, you are expected to merge customers to correct similar customer data. Some users would also uninstall the transactions, hoping this will fix this problem.

In the QuickBooks world, this is a major no. You can either speak to the QuickBooks app customer service or fix it manually. If you don’t combine the same clients, you may have to face tax payment issues, and books may represent the business owners’ uncertainty. It is also recommended that the same clients that are seen in QuickBooks Records be combined.

Stuff to remember in QuickBooks before you merge clients

Before you merge clients into QuickBooks, there are some things you ought to do:

  • Make sure that you build a backup of all your business files. This would minimize harm to data or any other losses.
  • If the multi-currency option is available, toggle it on to merge the QuickBooks customers.
  • Update to the latest version of the QuickBooks programme. This will avoid any technological bugs that could arise when QuickBooks customers are combined.

Steps for merging clients into QuickBooks

The steps that assist you in merging QuickBooks clients are as follows:

  • You have to merge accounts in QuickBooks before merging clients.
  • Navigate to the dashboard for your QuickBooks. Pick the menu ‘Charts of Accounts.’
  • Copy the name of the account you would like to retain in your record books. Select the accounts you would like to combine.
  • Right-click on the account after that. Pick the ‘Edit’ choice.
  • Paste the account name that has been copied. Click on the option for ‘Save and Close.’
  • On your phone, a confirmation message will appear, asking if you still want to merge the accounts.
  • Click on a button called ‘Yes’.

Merge QuickBooks customers

  • Go to the location where all your business files have been stored. Pick the ‘Customer’ tab from the top.
  • This will open a dialogue box that is different.
  • You ought to make sure that the customer has the same information and name. Then, you have to set the customer’s standard.
  • Switch to the tab for ‘User.’
  • You can find the ‘Submenu’ function in the settings. Navigate to the tab ‘Grade’.
  • Set the customer’s standard.
  • The profile of the stored customers will be available to you.
  • You need to pick customers who no longer need information.
  • You should copy and save them elsewhere for the future rather than deleting the data.
  • Afterwards, you are expected to make some adjustments to the client’s data.
  • You have to make changes to the customers’ names. Type the exact same name as the name of the account you would merge with.
  • Click on the button to save
  • Then your computer will flash a confirmation message box asking you if you really want to combine two QuickBooks accounts.
  • Click the yes button and your accounts are merged into QuickBooks successfully.


Hopefully the above article can help you learn how to merge QuickBooks customers, but feel free to contact our QuickBooks Customer Support USA if you need any help. You can also contact us by writing us an email for guidance at ( You can visit our website for more information about QuickBooks at

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