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QuickBooks is very popular among the small and medium businesses and is used worldwide by many people and the reason behind this is that the software is user friendly and gives you several features which help in managing the accounting part.

The downside of using the software is the number of arcane errors that the users encounter at various stages of using the software.

In this article we will discuss about such one QuickBooks Error 1311 Source File Not Found. It is the most frequent error in QuickBooks that usually occurs when the user tries to export a report from the Financial Statement Designer to Microsoft Office Excel. With this QB error there is another situation that is- it happens when the user installs or upgrades the QuickBooks software but there is a conflict with the CD drive or the disk.

Hence, correcting the 1311 error becomes very essential for the users whenever it happens in their QuickBooks. Therefore, if you are experiencing this error, just don’t panic simply go through this article as here we’ve listed few successful ways to repair the error. You can also take advantage of QuickBooks Online Support to fix the issue and get in touch with our experts.

What Are The Reasons For Quickbooks Error 1311?

It’s very necessary to learn the cause that triggers the error before you continue to the solution.Because it is much likely that you can quickly fix the problem once you learn the causes behind the problem.

There are two key reasons behind the error and both are listed below:

  • If the Microsoft Office version is not compatible with the QuickBooks.
  • When Microsoft Office installation is damaged.

Now, let’s switch to the ways to rectify the problem.

The methods to fix the QuickBooks Error 1311

To fix this error you will find various methods, and we have mentioned some of them below:

Solution 1: Use QuickBooks CD

Insert your QuickBooks CD inside your CD-ROM drive.

Then right-click on the Start button for Windows, then choose Explore.

Next build a new folder for copying the installation files.

After that navigate to the QuickBooks CD-ROM. Then Right-click on it, then select Explore.

Now open the QuickBooks file and Third-Party folder, copy them and paste them into the new folder made by you.

Solution 2: Restricting CD-ROM access

Firstly, click on your desktop’s Start or Windows button.

Then choose Configurations and open Control Panel.

Now choose the Tools for Administration.

Tap on Local Security Policy, and then expand the folder for Local Policies.

Then, based on the Windows edition you should use select one of the security choices.

Finally Switch to Disable and Reboot the system.

Solution 3: Use Photoshop Element Disc

Another alternative that you can use is Photoshop element discis to correct this 1311 error in  QuickBooks. Follow the instructions below: 

Firstly Insert the Photoshop element disc into your DVD / CD-ROM drive

Open My Machine now, and right-click Photoshop Product disk.

You would then need to create a desktop folder and copy the Adobe Photoshop Elements folder into it.

Once the process of copying is complete you can remove the disk from the computer.

To launch the install, open the Adobe Photoshop Elements, and double-click Setup.exe.

Solution 4: Scanning and Installation

Tap on the start button and go to All Programmers.

Next go and right-click on Commands, and choose Run as Administrator.

After that type msiexec / unregin in the command Prompt window, and press enter.

Then input the msiexe / regserver  in the Command window and press Enter.

Then at the end continue with installation of the Creative Suite product.

Solution 5: Reinstall CS4 Application

When you’re using Window XP, just go to Start and tap on Run.

After that type msiexec / unreg in the Open box, and click Enter.

 In case you are using Windows Vista, choose All Programs and then go to Accessories, and select Run.

Then type msiexec / unreg into the Open box, and click enter.

Then, in the end, reinstall the CS4 application. And finally to complete the installation process, open the application setup file, and execute the on-screen instructions.

Solution 6: verify Microsoft Office Compatibility

The Microsoft Office has to change the Financial Statement Template whenever you want to use it.   And with this, the files can be exported directly to office from the QuickBooks. Thus given below are the instructions to follow:

Firstly navigate to the Control Panel.

Then double-click on Add or Remove programs.

After this choose Microsoft Office to do the adjustments.

Then upgrade the versions to Microsoft windows 2000 or later.

This will helps you to delete the QuickBooks error 1311 from your device, and to run the software without any complications.

QuickBooks is the simple and reliable software, you can relive on it absolutely. But if you encounter some error with it you must instantly fix the error for smooth experience.

Conclusion :

The above referred techniques are very useful to eradicate QuickBooks error 1311.Our certified experts provide 24/7 technical support via phone, chat, and email. If you want to discuss any more feel free to get in touch with us. ALSO if you have some other query, then you can contact on our QuickBooks Support Number. You can also write to us at more information visit –

Post Author: qbooks247

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