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QuickBooks is a bookkeeping software program. It has completely altered accounting norms for small and medium-sized businesses. This is because QuickBooks combines information that is critical to an organization’s running, such as company milestones, supervises and cares for tabs, and has the ability to process payroll. Users can utilize the search box to locate a certain object or file. When you are unable to use the ‘Scan’ option in QuickBooks, it is really annoying. Perhaps much more aggravating is the fact that the QuickBooks program continues to hang when this mistake occurs.

If you require additional information or have a question concerning QuickBooks, please contact our specialists by dialling our QuickBooks support USA team.

Some of the indicators that QuickBooks Search aren’t working.

  • When the Firewall configurations are being tracked, this error can occurs.
  • Make an attempt to index.
  • Restart the QuickBooks application.
  • There are several things to bear in mind before downloading the QuickBooks.

 What are the reasons behind the QuickBooks Search isn’t working?

  • A mistake with the Windows Operating System registry could generate an error.
  • A virus or malware has chosen the search field as its target even that could result in an error.
  • Security Firewall Difficulties can also lead to mistakes.
  • QuickBooks app from a previous version is the cause of the error too.
  • File that has been tampered with and has an index.

A few of the solutions to the QuickBooks Search problem are ineffectual.

Solution 1: Changing the name of the Search Index File.

  • Go to the Windows Start button after exiting QuickBooks.
  • Type enter * in the search bar.
  • Then proceed by searching the Index.
  • The screen displays directories containing QuickBooks company files, from which you can transfer the QBW.Search Index Folder.
  • Press the ‘Save’ button after adding the.old extension to the folder’s name.
  • Restart QuickBooks and go to the top-left corner of the screen to the search box.
  • Select ‘Edit Search Information’ as an alternative.
  • As the screen displays, hit Ok, “Update in progress, please wait.”

Solution 2:  Re-upload the software to QuickBooks.

  • Your computer’s QuickBooks application must be uninstalled.
  • Open the Windows Control Panel.
  • Navigate to the software and features section.
  • Select the QuickBooks settings you want to see.
  • Select ‘Application Uninstall’ from the drop-down menu.
  • On their official website, you can get a clean copy of the QuickBooks package.
  • Double-click the QuickBooks package to install it on your PC.

 Solution 3: Clear the Browse Cache.

  • Press the three-dot button in the top-right corner of the Chrome browser.
  • Select ‘More Tools’ from the drop-down menu.
  • Then, from the ‘More Options’ menu, select the Simple Browsing Data’ option, which displays the collection and selects it.
  • Then, if necessary, change the time range.
  • Then you can uninstall your cache/data history in two ways: basic and advanced.
  • Go to the ‘Clear Data’ option when you’re about to clear the simple cache. All of the checkboxes must be checked.
  • To remove all cache and data, go to the ‘Advanced tab’ and tick all the boxes.
  • Select the ‘Clear Details’ option, and the process will be completed in a few minutes.
  • You’ve destroyed everything, including the data and cache.

Solution 4: Fixing Deleted Data from the Windows Registry

To restore the compromised window registry, you should have a complete grasp and familiarity with both the Windows Registry File Structure and the operating system.

If you don’t have the experience or knowledge to tackle the problem, you’ll need the help of an expert.

 Solution 5: Disabling the temporary Windows Firewall

  • Tap the Firewall configuration button in the Control Panel window.
  • Then, click ‘Turn off’ and try to access the QuickBooks software again.
  • If your device has an external firewall, you’ll need to go to the manufacturer’s website to learn how to disable it.


This article offers as much information as possible about QuickBooks Search not working error. If you have any problems or require assistance, please contact our QuickBooks Support USA team. Our professionals are available 24 hours a day, 7 days a week to assist you. Send us an email ( if you need assistance. You may also visit  website at for additional information on QuickBooks.

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