With the help of this article, you will know how you can resolve error 6189,816 in your software. You may encounter QuickBooks error -6189, 816 while opening a company file. The error message is displayed as follows:
An error occurs when QuickBooks tried to access the company file (-6189, -816).
QuickBooks support team will let you know the causes of the error and solutions to fix the error in your QuickBooks. If your QuickBooks is being used in a multi-user environment, you need to keep the following things in mind:
- Not to store your data file on a network drive.
Ensure not to locate your file on a Network Attached Storage (NAS) device or another removable drive. Since these devices are unable to run QuickBooks Database Manager .network drive does not have full computer functionality. Storing your company file on a network device may also cause data damage.
- Stop using a file sharing service.
File sharing service like Dropbox, Sugar Sync, Box.net is not recommended for sharing your company file over a network. This online sync service may harm your company file. Most of the errors are caused when online auto-backup utilities are connected with QuickBooks. You can avoid the errors by Moving your QuickBooks company file out of your Dropbox folder and copying it to the local drive. Consider the following options for file sharing services:
- You can your company file using intuit data protect (IDP).
- If you require to access your company file from multiple locations you can use QuickBooks online
Note: before opting for QuickBooks online make sure that it is suitable for your business since there are some limitations in QuickBooks online.
You can also contact QuickBooks support team for guidance and assistance with file sharing.
- Do not use encryption software on your computer.
It is not recommended to encrypt the QuickBooks company file. If you are using any encryption software, you should contact an IT professional or your software’s vendor to disable the software.
To fix the issue perform the given solutions.
Solution 1: Restart the computer and the server
- Restart every Pc that is accessing your company file.
- Restart the server if your data is on a server.
- Once you restart your computers and your server, open QuickBooks and now open the company file.
If this doesn’t help, proceed with solution 2.
Solution 2: Install QuickBooks Database Manager on your server
If QuickBooks database user is not available at your end, you need to install QuickBooks database manager on your server. You will not be asked to put any additional license for installing the database manager.
Once you download and install the database manager, restart your server and then open QuickBooks company file.
To know how to install QuickBooks database manager on the server and if the above solutions didn’t work to fix QuickBooks error 6189, 816 you can contact QuickBooks support @ 1-877-390-1412.