This article will guide you on how you can resolve the permission error on your QuickBooks desktop. Sometimes QuickBooks displays the error message “you do not have sufficient permission to the specified folder”. QuickBooks support team will make you understand the causes and provide solutions to resolve the problem.
Possible causes for the error:
- The file is stored in a location such as the root of C: // Drive or Program Files of a Windows Vista, 7 or 8 which is protected.
- The location where the file is stored is restricting the user to access the file.
- Folder permissions are improper.
- The folder containing the company file is damaged.
You are recommended to follow the given troubleshooting steps to open your QuickBooks desktop company file. Perform the solutions in order, to get the best results.
Solution 1: use QuickBooks File Doctor tool
QuickBooks file doctor tool repairs the internal damage and fixes the issue. Download and run the tool to resolve the error.
To get assistance with the tool, contact QuickBooks support.
Solution 2: run QuickBooks as administrator
- Close all the running QuickBooks programs.
- Select properties by Right-clicking the QuickBooks Desktop icon
- Go to the Compatibility tab, and choose to run this program as administrator.
- Click on Apply and then OK.
Solution 3: change your company file location to a default location
- Shut down QuickBooks Desktop.
- Go to the location where your company file is located.
- Once you locate your company file. Copy the file (with the extension .qbw).
- Browse a default location for your file, and Paste the file to that location.
Location: C://Users/Public/public documents/Intuit/QuickBooks/Company Files
- Try to access your company file from the default location.
Solution 4: creating a new folder for your company file
- Use the same directory to create a new folder.
- Copy your company files to the new folder that you created.
- You would require setting up folder permissions to share your company files.
- Go to QuickBooks file menu and select Open or restore a company.
- Click on Open a company file and then hit next.
- Select a company file from the new folder.
- Click on Open.
Solution 5: Test and Set folder permissions
- Go to Microsoft Word program or open notepad on your computer.
- Once you open the program (word or notepad). Type “Test”.
- Save the file to the same location where your company file is stored.
- If you don’t face any error while saving the file to the same location, it indicates that your folder has the correct permissions.
If you face an error, you may require checking your folder permission settings.
How to set up folder sharing?
While sharing a folder in a multi-user environment, you are required to give appropriate permission and set the accessibility level of users on the network to access the company files.
Follow the instruction to know how to set up folder permissions.
Sharing an existing folder
- Go to the folder that you want to share then click on Properties.
- Choose to Share this folder from the sharing tab. Change the name of the shared folder if you want.
- Set permissions for each user to access your folder From the Security tab or by selecting the Permissions button.
- Once you set the permissions, click on apply and then OK.
You can also create a new shared folder by using a shared folder wizard.
- Open the Run window by pressing Windows + R on your keyboard.
- Enter shrpubw.exe in the search field and click on OK.
- The wizard will guide you with the instructions. follow the instructions to share your folder
If in case, you want to stop sharing a folder, follow the steps below:
- Go to the folder for which you want to stop sharing.
You can opt for one of the following:
- Either Right click on the folder and choose to Give access to > Remove Access,
- Or Select the folder, then select Share tab and in Share with section choose Remove access.
- Close the File Explorer.
For more assistance, contact QuickBooks Support.